Leadership is always challenged by a number of issues each and every day across Atlanta. As we finish up 2013 and head into 2014, the mission is still focused on growth and opportunity. Team and business have to go hand-in-hand. Growth is essential across Georgia and as seasons change, the course to the holidays is becoming more and more apparent. Everything is built on relationship and communication and every day adjustments must be made to help bring success to all our organizations. People and relationships are natural avenues to goal completion.
In fact, success only happens through employee engagement. In the Dale Carnegie Principles for Enhancing Relationships, John Maxwell states, “Relational skills are the most important abilities in leadership.”
These nine core Dale Carnegie Principles will bring always bring success and are the pillars of foundation:
- Don’t criticize, condemn or complain: Always be positive and focused on the other person’s point of view.
- Give honest, sincere appreciation: Thank them for their time. Effort and understanding always strengthen commonality.
- Arouse in the other person an eager want: An exchange of ideas and mutual benefit always increases cooperation.
- Become genuinely interested in other people: Asking questions create interaction. Getting to know others and their needs and wants ensures opportunity.
- Smile: A smile and eye contact are simply attractive in initial relationships. A friendly and welcoming demeanor is a great conduit for progress.
- Remember that a person’s name is to that person the sweetest and most important sound in any language: Using and remembering someone’s name will increase acceptance and increase mutual respect.
- Be a good listener. Encourage others to talk about themselves: Client acquisition is always supported by information. Be focused, engaged, and sincere.
- Talk in terms of the other person’s interests: Talk with others about their interests creates strong business ties.
- Make the other person feel important and do it sincerely: Let the other person make a contribution in every discussion. Building people up and supporting what they say always ensures a growing bond.
Growing your team through employees; pay attention to them in positive ways and always put them first. That is the heart of Dale Carnegie Training of Atlanta.
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