Every parent knows that the way to make one child feel special may not be the way to make another feel special. This is because parents, over time, discover what makes each of their children unique and how to appreciate him or her for who he or she is.
The same principle works with employees and team members. Every worker has different motivations, priorities, preferences, and dreams. Employees come from different backgrounds and neighborhoods. They have different likes and dislikes. And to make them feel special, you have to get to know every individual and understand him or her on a personal level.
The best way to accomplish this is to get to know about their personal interests and their families as well. Keep in mind that you can learn a lot about employees from the photos on their desks, the artworks on their walls, and the way they interact with the people around them. Ask them about their children, or their hobbies and interests away from the job. Then take that information one step further by using it to find ways to maximize their abilities and help them realize their goals and ambitions.
Getting to know each person as an individual isn’t easy, and it doesn’t happen overnight—but it pays off big-time in the form of employee loyalty and motivation.
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