Dale Carnegie Training in Atlanta knows the evolution of the worker and what has changed over the past 100 years. Back in the early days of bureaucracy, when America was in the midst of both challenge and growth, organizations of this structural type were considered models of logic, efficiency, and success. Within this division of labor structure was a difficult and often challenging working environment. Authority was to be respected, and rules and tasks determined the daily job responsibilities with surgical precision..
When Max Weber, the German sociologist, first created this organizational structure, the thoughts and ideas of employees were most often treated in very impersonal ways and were always discounted by management. Employees keep an appropriate social distance and did their work in exchange for wages.
Over the years, especially during the number of post war recessions after 1945, corporate leadership and management slowly decided it was time to seek input from all the ranks in order to survive; and in crisis mode, each business was ready to listen to new ideas from the ground floor. Workers at every level were now asked to contribute ideas and suggestions that would make the business better. Process improvement and profitability increased almost immediately and employee engagement was born as a tool for success.
Employees across the ranks were chosen to gather and bridge these ideas and the position of facilitator was established back in the early1980’s to provide accountability and documentation. Empowerment became the buzzword of the Eighties and employee involvement became the standard way to improve process.
These organizational facilitators knew that within business, everyone creates opportunity. Employee involvement or as Dale Carnegie Training calls it today, Employee Engagement, creates and enables success.
It continues today in 2014. Individuals in facilitative roles support and grow the business believing an engaged work force is a successful one.
Getting the most from employees through relationship building is the key ingredient for both growth and achievement. Our economy here in Georgia depends on it.
Engagement and employee facilitation grow health organizations. Winning friends and influencing people in a positive way is the only way to prosperity.
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